Frequently Asked Questions

If you have any questions, please check our FAQ list before asking for help.

Can we change the contents of the muslin sets?

Our muslin sets are packaged and stored directly in our warehouse after undergoing quality control checks on the production line. Therefore, we cannot change the contents of the packaging.

How many layers do muslin blankets have?

If a fabric is classified as muslin, it must be double-layered due to its breathability. Our Casadora Baby muslin blankets are also double-layered.

Our 3-piece muslin sets have a thinner, lighter texture, while our 2-piece and single muslin blankets have a denser weave and are carefully manufactured to suit your needs.

Can muslin blankets be machine dried?

You can dry the product at a low temperature. Because muslin blankets naturally have a loose weave, they shrink slightly during washing and drying. If washed or dried with other accessories such as zippers, buttons, or snaps, problems such as snagging or unraveling may occur. You can find more detailed information by reviewing our washing instructions.

Are products like sheets and duvet covers made to order?

Casadora Baby products are designed and manufactured specifically for you. Unfortunately, we cannot do custom production beyond our existing product range.

Is gift wrapping available?

We designed the boxes for our muslin blankets like gift wrapping, so you won't need any extra gift wrapping.

Can a gift note be included in the package?

We are working to quickly initiate the shipping process to ensure your orders reach you as soon as possible. Therefore, we may include gift notes depending on the order volume.

Do the products contain any substances harmful to human health in their printing or dyeing?

All our products are made from 100% cotton fabric, manufactured according to Oeko-Tex standards, with additional sensitivities in the baby and child category, and meeting international quality and standards. Our products contain no chemicals harmful to human health. They do not irritate the skin and are free of allergens.

Do you sell products in bulk?

We do not sell products in bulk.

Are satin bed linen sets suitable for use in the summer?

Of course, you can use them in all four seasons because our satin duvet sets are made of 100% cotton. 100% cotton satin fabrics are special fabrics produced using the satin weaving technique. They are brighter and softer.

How can I tell if your fitted sheets are the right size for my baby's crib?

We produce our fitted sheets in two sizes to ensure they fit a wider range of beds.

We have two fitted sheet sizes available: 70 x 140 cm and 100 x 200 cm.

Our 70 x 140cm fitted sheet will fit the following mattress sizes: 70 x 110 cm, 75 x 115 cm, 70 x 130 cm

Our 100 x 200 cm fitted sheets will fit the following mattress sizes: 90 x 190 cm, 80 x 190 cm, 90 x 200 cm, 80 x 200 cm

What is the best size fitted sheet for a 60 x 120 cm bed?

Our 70 x 140 cm fitted sheet can also be used on 60 x 120 cm beds by slightly folding it over the bottom if desired.

What is the best size fitted sheet for an 80 x 130 cm bed?

We do not recommend our 70 x 140 cm size for beds of this size. You can still use our 100 x 200 cm sheet size, folding it over if you wish.

Return Conditions

At Casadora Baby, we strive to satisfy you every step of your shopping experience. Below, we share all the details regarding orders, cancellations, returns, and exchanges in a clear, understandable, and friendly manner.

Order and Delivery Terms

By placing an order through our website, you agree to the pre-information form and the distance sales contract.

All transactions are conducted within the framework of the Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts.

Your order will be delivered to the address you specified within 1-3 business days at the latest (except in cases of force majeure).

If the product is unavailable, you will be notified within 3 business days and your payment will be refunded within 3 days.

Shipping Information

Free shipping on orders of 1,500 TL and above.

For orders under 1,500 TL, the shipping fee is a fixed 90 TL.

Right of Withdrawal

You have the right to return the product within 14 days of receiving it, without giving any reason.

You can send your requests to info@casadorababy.com or call 0533 666 73 84.

Return Policy

The product must be unused, with the tag/seal intact, and returned in its original box/packaging along with the invoice.

Returns of worn, damaged, or unsaleable items will not be accepted.

Damaged products for which a damage report has not been filed will not be accepted for return. Please check the package upon delivery.

Shipping Fee Refundable

For returns sent via our contracted shipping company, the shipping cost will be covered by us.

If a different shipping company is chosen, the shipping fee will be paid by the customer.

Change

In exchange transactions, the shipping fee is the responsibility of the customer, both during sending and receiving.

The exchange process will begin once the product reaches us in accordance with the return conditions.

Refund

Once the returned item is approved, your payment will be refunded within a maximum of 3 business days.

Personalized Products

Custom-made products (those with names, special measurements, or made to order) cannot be returned or exchanged.

The preparation time for these products is a maximum of 7 business days.

If the product has not yet been shipped and put into production, order cancellation is possible. In this case, the payment will be refunded within 3 business days.

Personalized products that arrive defective or faulty can be returned or exchanged. In this case, all shipping costs will be covered by us.

Contact Information

Address: Güzelköy Mah. 233 Sok. No: 4, 20140 Pamukkale - Denizli

Phone: +90 533 666 73 84 (Weekdays 08:00 - 18:00)

Email: info@casadorababy.com

Our Bank Account Details:

Bank Name: Yapı Kredi

Account Name: Küçüker Tekstil San. Ve Tic. A.Ş.

IBAN Number: TR95 0006 7010 0000 0061 2343 91